Contact information
CONTACT US
We’re here to help! If you have any questions about your order, products, or our policies, feel free to reach out to us.
CUSTOMER SUPPORT
📧 Email: heeway1009.ae@gmail.com
📷 Instagram: @fromheeway / @hee_way1009
BUSINESS HOURS
Monday – Friday: 11:00 AM – 11:00 PM
Saturday – Sunday: Open but slow
We aim to respond to all inquiries within 24 to 48 hours (often much sooner).
ORDER SUPPORT
For faster assistance, please include:
- Your order number
- Your name
- Your instagram handle
- A clear description of your concern
If your inquiry is about a damaged or incorrect item, please attach photos or videos (including an unboxing video if available).
LOCATION / PICKUP (IF AVAILABLE)
International City, Dubai, UAE
Please contact us in advance to arrange pickup.
Thank you for shopping with us! 💜